Terms & Conditions

Our Commitment to Privacy

At Tiny Ivy, Inc. ("Tiny Ivy," "we," "us," or "our"), we take the privacy of children, parents, and educators seriously. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile applications, and educational services (collectively, the "Services").

Special Note About Children: We comply with the Children's Online Privacy Protection Act (COPPA) and never knowingly collect personal information from children under 13 without parental consent.

1. Information We Collect

Information You Provide

Account Information

• Name and email address
• School or organization name (for educators)
• Billing information (processed securely through third-party providers)
• Username and password

Educational Information

• Student reading level and progress data
• Assessment results and learning analytics
• Class rosters (for teachers)
• Learning preferences and settings

Communications

• Customer support inquiries
• Feedback and testimonials
• Newsletter subscriptions

Information Collected Automatically

Usage Data

• Pages visited and features used
• Time spent on activities
• Learning module completion rates
• Device and browser information
• IP address (anonymized for children)

Cookies and Similar Technologies

• Session cookies for login persistence
• Analytics cookies (Google Analytics with IP anonymization)
• Preference cookies for user settings

2. How We Use Information

To Provide Educational Services

• Deliver personalized learning experiences
• Track reading progress and generate reports
• Provide teacher dashboards and parent insights
• Award achievements and certificates

To Improve Our Services

• Analyze learning effectiveness
• Develop new features and content
• Fix bugs and improve performance
• Conduct educational research (anonymized data only)

To Communicate

• Send account-related notifications
• Provide customer support
• Share educational tips and resources (with consent)
• Notify about updates or changes

To Ensure Safety and Security

• Detect and prevent fraud
• Monitor for inappropriate content
• Maintain platform security
• Comply with legal obligations

3. How We Share Information

We DO NOT sell personal information. Ever.

Limited Sharing With:

Service Providers

• Payment processors (Stripe, PayPal)
• Cloud hosting (AWS)
• Email services (for notifications)
• Analytics (Google Analytics with privacy settings)

Educational Partners

• Schools/districts (for enrolled students only)
• Teachers (can see their students' data only)
• Parents (can see their children's data only)

Legal Requirements

• When required by law or court order
• To protect rights, safety, or property
• To investigate potential violations

4. Children's Privacy (COPPA Compliance)

For Children Under 13:

Parental Consent Required

• We require verifiable parental consent before collecting any personal information
• Parents can review, delete, or refuse further collection of their child's information
• We collect only necessary information for educational purposes

What We Don't Do:

• No behavioral advertising to children
• No selling or unnecessary disclosure of children's information
• No social features that allow children to communicate with others
• No collection beyond what's needed for learning

Parental Rights:

• Access your child's information
• Request deletion of data
• Refuse further collection
• Contact: parents@tinyivy.com

5. Data Security

We Protect Information Through:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Limited access on need-to-know basis
• Secure password requirements
• Regular employee training on data protection

Data Breach Response:

• Immediate investigation and containment
• Notification within 72 hours where required
• Direct communication to affected users
• Support and guidance for those affected

6. Your Rights and Choices

You Can:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data in common formats
• Opt-out of marketing communications
• Disable cookies in browser settings

For Educators:

• Download class progress reports
• Export student data at year-end
• Transfer data between school years
• Delete class data upon request

For Parents:

• View all child activity and progress
• Download learning reports
• Control communication preferences
• Request full data deletion

7. International Users

Our Services are operated in the United States. If you're accessing from outside the US:

• Your data will be transferred to US servers
• We use standard contractual clauses for transfers
• You have rights under your local privacy laws
• Contact us for region-specific information

8. California Privacy Rights

California residents have additional rights under CCPA/CPRA:

• Right to know what information we collect
• Right to delete personal information
• Right to opt-out of "sales" (we don't sell data)
• Right to non-discrimination
• Right to correct inaccurate information

Shine the Light: California residents can request information about disclosures to third parties for marketing (we don't do this).

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or laws. We will:

• Post the updated policy with a new "Last Updated" date
• Notify users of material changes via email or platform notice
• Obtain new consent where required
• Allow you to review changes before they take effect

10. Contact Us

For Privacy Questions:Privacy Officer
Tiny Ivy, Inc.
New York, NY 10013
Email: privacy@tinyivy.com
Phone: 1-800-TINYIVY

For Parental Inquiries:parents@tinyivy.com

For School/District Inquiries:schools@tinyivy.com

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